Return / Refund Policy 

Last updated 10-23-2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund], [store credit], or [an exchange]. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at contact@thisistheplacegiftshop.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and [include your proof of purchase] and mail your return to the following address:

THIS IS THE PLACE GIFT SHOP

Attn: Returns

RMA # 

THIS IS THE PLACE GIFT SHOP

PO BOX  #62

MAGNA UT 84044

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your [return] or [exchange]. Please allow at least 7-10 days from the receipt of your item to process your [return] or [exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

Clearance/Sale Items

Any defective or damaged items must be reported within 72 hours of delivery.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

A 10% restocking fee will be charged for all returns in excess of $50.00

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

contact@thisistheplacegiftshop.com

This Return Policy May Change